My windows returning a black screen with cursor after logging in. I cannot do anything on the screen except moving the cursor all over. Can anybody help?
The problem can happen due to a lot of things such as corrupted windows files, unsupported display drivers, viruses, etc.
So, far here are the best fixes for the black screen issue with a cursor on Windows 8
- If you are using Avast antivirus, try removing it or adding an exception to
explorer.exe. Avas is known to create problems by blocking explorer from starting on windows causing the black screen issue.
- Try uninstalling your display drivers.
- Run a startup repair.
- Restore your PC to a previous working restore point.
Whenever you end up with ‘Windows 10 blank screen with cursor after login’ follow below solution.
Step 1: on the blank screen with cursor, Click ‘Ctrl+Alt+Del’ it will bring you the option for “Task Manager” along with other options
(You can also use the key combination CTRL+SHIFT+ESC to open the Task Manager directly.)
Step 2: Click on Task manager 'File '–>New Task (run)
Step 3: Type at Run ‘services.msc’ (without quotes), it will open windows services.
Step 4: Under the services, look for the service name ‘AppReadiness’ and double click on the 'AppReadiness" service.
Step 5: It will open ‘AppReadiness’ properties. Click on startup type and select 'Disabled", Click Apply and click ok.
Restart the PC:
Step 6: Click on Task Manager ‘File’ --> New Task (run)
Step 7: type at Run ‘CMD’ (without quotes) -->It will open command prompt
Step 8: At the command prompt type ‘shutdown /s /f’, this will shutdown the system.
Restart the system and you should be able to login without any issues.
The above fix resolves what it says in the subject and could be a workaround solution only.